Role: Regional Professional Services Manager, Rockies

Job Summary:

As Regional Professional Services Manager you will lead and grow all aspects of NetApp’s field operations organization for a defined sales region. As a key member of the Area Management team, you contribute and
support growth of the field organization, insuring that it remains extremely focused on understanding and meeting Enterprise customer requirements, building long-term relationships, and achieving high levels of customer satisfaction. You work closely with the Area Director, Sales and System Engineering teams, the Global Solution Centers, and like teams in other regions or areas to drive total customer satisfaction, services business enhancements and growth, as
well as financial management of the services business. This position requires a dynamic, hard-working and ambitious individual, with good oral and written communication skills. Individuals will also possess strong leadership and interpersonal skills and have experience managing and growing a professional services consulting practice.

Requirements:

- Broad exposure to a variety of technologies/concepts and management experience in a distributed environment.
- Excellent verbal and written communications skills, as well as presentation, customer, business, and negotiation skills.
- Proven ability to manage the financial elements that make up the Area.
- Experience in managing and enhancing a world-class field services organization, as well as growing a Professional Services Consulting practice.
- Senior management experience with consulting business management, SAN and NAS storage, UNIX and NT solutions, and backup solutions is critical.
- Experience in partner management, operations, and project management.
- Recurring review of delivery documents.
- Reporting requirements include: weekly performance reports to sales peers, monthly forecast of revenue recognition (commits and upside), and monthly business reviews (both direct team and sales reports).
- Up to 50%+ local travel required.

Education and Experience:

- A minimum of 8 years of experience in a field based senior services management position with a minimum of 50 direct staff is required. Totalshould be at least 10 years of related experience preferred.
- Must have experience supporting an Enterprise customer base.
- A Bachelor’s Degree or Master’s Degree in a technical or business discipline is required.

- You can apply online via www.netapp.com/careers