Position: Unix & Storage Production Support job at Investment Management Firm
Location: Marlboro, MA Area
Outstanding Compensation Package - Base + Bonus + PS
Local Candidates Only - No Sponsorship

Company:
Large, successful, and growing Boston based Investment Management Firm - Great Company - Lots of Upside - Excellent Compensation Package - Bonus - Profit Sharing etc. Join a team oriented, collaborative, results focused environment and become part of an elite organization with great growth possibilities.

Position Responsibilities - Summary:
This individual, as part of the Production Support team within Enterprise Technology Services will manage a team that provides 24X7 production support services for our Unix and storage infrastructure.

The right candidate should have extensive management and technical experience with the ability to support a global multi-vendor and cross-technology production environment with strong leadership, crisis resolution, team management, communications, analytical and decision-making skills.

This role will report to the manager of the production support team, managing full-time and consultant staff (professional development, establishing goals, managing workload, defining and clarifying priorities, and providing technical direction), budgets, technology vendor relationships and projects/programs (series of projects).

Key Responsibilities:
- Continuous availability and operational resiliency of Unix/Storage infrastructure components

- Minimize production risk(s)/issue(s) through oversight and delivery of people, process and technology services

- Taking ownership of issues in a 24×7 production environment, collaborate with other teams on remediation and manage them through completion

- Understand business priorities/needs, the IT organization’s goals and enable alignment of the team’s operating model, processes and systems to meet stated objectives and outcomes.

- Providing vision, direction, definition of team activities/priorities and impact on technology and thought leadership/expertise for the Unix/Storage team initiatives

- Apply Unix/Storage technology and application domain understanding and collaborate with teams/peers to implement solutions, systems and processes to improve our operations and support capabilities.

- Interacting with planning, engineering, delivery and operations teams to coordinate project activities and support issues. Communicating issues and status to senior management in the form of status reports, briefings, and presentations.

- Development of strategy and plans for systems production readiness, security/audit, monitoring for continued operability in a 24×7 environment, infrastructure high availability, participation in disaster recovery planning and testing, adherence to system standards and oversee the development of automated Unix/storage system provisioning and operational tools/capabilities.

- Function as a “mentor” for the team and empower employees by dissemination of personal knowledge, perspective(s) and experience(s)

- Foster a positive culture of creativity, innovation and continuous improvements of our services and operational capabilities

- Focus on enabling efficiency and productivity enhancements within our global support staff, processes and our technology/tool(s) portfolio.

Keys to This Position:
1. This is a Senior person that is a Strong Hands on Manager. This individual will manage 16 resources in the Unix and Storage space. The candidate should have Strong Leadership skills along with experience in Budgeting, Project Management and Staff Development. 60% Management/40% Technical blend. We need a strong Leader with excellent Communication skills that is Collaborative. The approach and management style are key.

2. This individual will have a strong Operations background that can manage Production Infrastructure for Unix and Storage. Must have a background managing a production environment for either Unix or Storage. Unix is more important of the two. Must have strong Operational Process Knowledge (ITIL, Change Management, etc.)

3. Technical Requirements: This candidate needs to be close to the following technologies as a Tech Lead: Solaris, Linux, Veritas, VMware and EMC with an understanding of Oracle databases.

4. See the first two bullet pointes under Required Skills and Competencies.

5. The candidate should come from a large, mission critical, 24X7 production environment. Financial services required.

6. A bachelor’s degree is required.

Required Skills and Competencies:
- 10+ years experience as a manager/contributor supporting global 24×7 Unix and storage support teams with distributed multi-server/multi-location environments

- Hands-on experience in environments with the following technologies:

- Solaris (Fujitsu Primepower and Sun V-, T-, M- series platforms) and Linux (Redhat on Sun, IBM and HP platforms)

- Veritas storage foundation suite

- Virtualization with VMWare and SRDF based (or similar) replication solutions

- EMC, NetApps, Celera and Acopia (F5) SAN and NAS based storage subsystems

- Functional understanding of Oracle databases, Weblogic application servers and MQ messaging

- Ability to function/lead autonomously in a collaborative culture with focus on business outcome(s), impact to the firm and client service orientation

- Experience in leading, delegation and also having the technical expertise to get “hand-on” involved as/when the need arises.

- A personal style, commitment and communication ability that allows you to partner with IS peers and teams to work productively and efficiently.

- Strong delivery/operations leadership, change agent, motivation to take on and lead new initiatives and willingness to learn and grow self (in areas of technical and management skills)

- Good understanding of the financial services industry, business priorities/workflow and it’s associated IT infrastructure, system and application needs

- Prior experience with designing, staffing and operationalizing a Network Operations center (NOC) will be a plus

- Advanced degree in Computer Science or related discipline

Contact Information:
Send Resume in Word format only to:
Gary Wright - President - Wright Associates
Phone - (508) 761-6354
Email - replywrightassociates AT verizon DOT net
Website - www.wrightassociates.org