Position: Pre-Sales

Location: Chicago

Company Details:

blank_page Agilysys is a leading provider of IT solutions to the Fortune 500
market. We are currently seeking a Pre-Sales professional to join our team
in Chicago. In this role you must be committed to delivering error free and
timely configurations/pricing to the customer base via our quoting system.
Provide in-depth technical and solutions support to the clients, both pre and post sales. Fast paced, high volume environment functioning with little direct supervision.

The role:

- Design, develop/implement detailed solutions
- Follow standard practices and processes in analyzing issues and
exercise judgment to determine appropriate action
- Develop strong relationships and technical knowledge with vendor
partners. Ability to source new products not currently being sold
- Research solutions falling outside the normal scope of expertise

Qualifications:

- Associates Degree in Computer Science or related field
- Minimum 3 - 5 years experience in offering solutions with in depth
configuration knowledge and understanding of terminology, technologies ad products within the Sun/StorageTek product base, as well as Hitachi,
Brocade, McData, Veritas, Cisco and related vendors
- Possess advanced level of technical knowledge and ability around
technologies distributed by the company; should include background in all
software solutions related to above hardware, such as Veritas, Checkpoint,
etc. and security product
- Proficiency in Infrastructures, Networking, IP Telephony, Information
Security
- Minimum 3 - 5 years customer service experience in dealing directly
with clients and sales team
- Understanding the sense of urgency to a customer’s request, ensuring
customer satisfaction and timely Sales Representative response
- Remain flexible and cognizant of the customer service focus of our
company; adapt to change and accept new roles
- Proficient in negotiations and time management
- Complete Sun certification training as defined by Sun CTS.
- Good Work ethic
- Ability to multi task
- Excellent communication and problem solving skills
- Stay abreast of the changes/updates in product lines

Contact Information:

Please reply in email to Brian Bremer

bbremer AT gmail DOT com