Position: Manager of Systems Operations
Location: San Bruno, Ca

Details:
Manager of System Operations (Focused on Production Systems)

The System Operations team at Responsys provides a growing, fast-paced, and challenging work environment.  We embrace new technology frequently, allowing our SysAdmins to work with the latest and greatest in the field. Come help us scale to meet tomorrow’s demands.

We’re looking to fill a key position in our organization.  This person must blend senior level Unix/Linux systems experience and contribute technically to the work the team needs done, and also have some solid experience line-managing several Systems Administrators of various seniorities.  If you’re goal-driven, able to handle interruptions while multitasking between several projects, and a fan of “work smarter, not harder”, we’d love to hear from you.

Responsibilities:
- Responsible for the day-to-day management/tasking of several Systems Administrators.

- Responsible for extended key projects, and must work closely with project managers to meet timelines.  This position will need to line-manage technical resources and have a technical understanding that is as deep as the contributing resources.

- Configure and tune system and network parameters for optimum performance.
- Monitor system stability and performance.
- Help develop tools to build, maintain, and monitor systems.
- Ensure 24×7x365 operation.
- Rapidly scale systems to meet demand.
- Participate in architecture decisions.
- Write comprehensive documentation.

Requirements:
- Must have 10+ years as a Unix/Linux administrator
- Must have 5+ years as a Sr. Unix/Linux administrator
- Must have been a Sr. Unix, Linux, or SAN storage administrator twice in previous roles
- Must have 2+ years as Tech Lead/Line Manager, with day-to-day responsibility for at least two Systems Administrators
- Most recently worked with Solaris 10 and RHEL/CentOS 4/5; must have deep knowledge of these environments, and be able to answer probing questions about them
- Deep expertise in Unix/Linux systems administration, MTAs, web servers, load balancers, VERITAS Cluster Server (VCS), Storage (EMC, Brocade, NetApp), Network and Host Security, and relevant protocols (SMTP, HTTP, SSL, DNS, NFS).
- Mid to Senior level programming/scripting in at least two languages (any kind of shell; the other a higher-level language).
- Solid grasp of TCP/IP networking fundamentals.
- Multiple years of experience in fast-paced high-availability production environments (e.g. ISPs, ASPs, SaaS, etc.) with an emphasis on remote “lights-out” management of systems.  A sense of urgency (but not panic) is key.
- Outstanding troubleshooting ability.
- Excellent verbal, written, and customer service skills.
- Must be willing/able to pass an initial technical screening via telephone

Contact Information:
Please forward resumes to :
Laurie Gamelsky
Recruiter
Responsys, Inc.
lgamelsky AT responsys DOT com