Position: Manager
Location: Marlboro, MA
Outstanding Compensation Package - Base + Bonus + PS
Local Candidates Only - No Sponsorship

Company:
Large, successful, and growing Boston based Investment Management Firm -
Great Company - Lots of Upside - Excellent Compensation Package - Bonus -
Profit Sharing etc. Join a team oriented, collaborative, results focused
environment and become part of an elite organization with great growth
possibilities.

Position Responsibilities - Summary:
This individual, as part of the Production Support team within Enterprise
Technology Services will manage a team that provides 24X7 production support
services for our Unix and storage infrastructure. The right candidate
should have extensive management and technical experience with the ability
to support a global multi-vendor and cross-technology production environment
with strong leadership, crisis resolution, team management, communications,
analytical and decision-making skills. This role will report to the manager
of the production support team.
Managing full-time and consultant staff (professional development,
establishing goals, managing workload, defining and clarifying priorities,
and providing technical direction), budgets, technology vendor relationships
and projects/programs (series of projects).

Key Responsibilities:
- Continuous availability and operational resiliency of Unix/Storage
infrastructure components
- Minimize production risk(s)/issue(s) through oversight and delivery of
people, process and technology services
- Taking ownership of issues in a 24×7 production environment, collaborate
with other teams on remediation and manage them through completion
- Understand business priorities/needs, the IT organization’s goals and
enable alignment of the team’s operating model, processes and systems to
meet stated objectives and outcomes.
- Providing vision, direction, definition of team activities/priorities and
impact on technology and thought leadership/expertise for the Unix/Storage
team initiatives
- Apply Unix/Storage technology and application domain understanding and
collaborate with teams/peers to implement solutions, systems and processes
to improve our operations and support capabilities.
- Interacting with planning, engineering, delivery and operations teams to
coordinate project activities and support issues. Communicating issues and
status to senior management in the form of status reports, briefings, and
presentations.
- Development of strategy and plans for systems production readiness,
security/audit, monitoring for continued operability in a 24×7 environment,
infrastructure high availability, participation in disaster recovery
planning and testing, adherence to system standards and oversee the
development of automated Unix/storage system provisioning and operational
tools/capabilities.
- Function as a “mentor” for the team and empower employees by dissemination
of personal knowledge, perspective(s) and experience(s)
- Foster a positive culture of creativity, innovation and continuous
improvements of our services and operational capabilities
- Focus on enabling efficiency and productivity enhancements within our
global support staff, processes and our technology/tool(s) portfolio.

Keys to This Position:
1. This is a Senior person that is a Strong Hands on Manager. This
individual will manage 16 resources in the Unix and Storage space. The
candidate should have Strong Leadership skills along with experience in
Budgeting, Project Management and Staff Development. 60% Management/40%
Technical blend. We need a strong Leader with excellent Communication
skills that is Collaborative. The approach and management style are key.
2. This individual will have a strong Operations background that can manage
Production Infrastructure for Unix and Storage. Must have a background
managing a production environment for either Unix or Storage. Unix is more
important of the two. Must have strong Operational Process Knowledge (ITIL,
Change Management, etc.)
3. Technical Requirements: This candidate needs to be close to the
following technologies as a Tech Lead: Solaris, Linux, Veritas, VMware and
EMC with an understanding of Oracle databases.
4. See the first two bullet pointes under Required Skills and Competencies.
5. The candidate should come from a large, mission critical, 24X7 production
environment. Financial services required.
6. A bachelor’s degree is required.

Required Skills and Competencies:
- 10+ years experience as a manager/contributor supporting global 24×7 Unix
and storage support teams with distributed multi-server/multi-location
environments
- Hands-on experience in environments with the following technologies:
- Solaris (Fujitsu Primepower and Sun V-, T-, M- series platforms) and Linux
(Redhat on Sun, IBM and HP platforms)
- Veritas storage foundation suite
- Virtualization with VMWare and SRDF based (or similar) replication
solutions
- EMC, NetApps, Celera and Acopia (F5) SAN and NAS based storage subsystems
- Functional understanding of Oracle databases, Weblogic application servers
and MQ messaging
- Ability to function/lead autonomously in a collaborative culture with
focus on business outcome(s), impact to the firm and client service
orientation
- Experience in leading, delegation and also having the technical expertise
to get “hand-on” involved as/when the need arises.
- A personal style, commitment and communication ability that allows you to
partner with IS peers and teams to work productively and efficiently.
- Strong delivery/operations leadership, change agent, motivation to take on
and lead new initiatives and willingness to learn and grow self (in areas of
technical and management skills)
- Good understanding of the financial services industry, business
priorities/workflow and it’s associated IT infrastructure, system and
application needs
- Prior experience with designing, staffing and operationalizing a Network
Operations center (NOC) will be a plus
- Advanced degree in Computer Science or related discipline

Contact Information:
Gary Wright - President - Wright Associates
Phone - (508) 761-6354
Email - replywrightassociates AT verizon DOT net
Website - www.wrightassociates.org