Position: Manager - Tech Services
Location: Marlboro, MA Area

Details:
Manager - Tech Services (DBA’s/Middleware) Oracle - Messaging - Marlboro, MA Area - Excellent $$
Excellent Compensation Package - Base + Bonus + PS
Relo possible for exceptionally strong matches - No Sponsorship

Company:
Large, successful, and growing Boston based Investment Management Firm - Great Company - Lots of Upside - Excellent Compensation Package - Bonus - Profit Sharing etc. Join a team oriented, collaborative, results focused environment and become part of an elite organization with great growth possibilities.

Position Responsibilities - Summary:
This individual, as part of the Enterprise Technical Services management team will manage the Applications Services support team that provides 24X7 production support services for our Database and Middleware infrastructure.

The right candidate should have extensive managerial and technical experience with the ability to support a global multi-vendor and cross-technology production environment with strong leadership, crisis resolution, team management, communication, analytical and decision making skills.

Key Responsibilities:
- Providing vision, direction, and definition of team activities and priorities, on the projects and activities for the Applications Services team. Ensuring all level 1 and level 2 support responsibilities are met by the team in a timely and efficient manner 24×7.

- This role will provide operations planning leadership for the IS organization bridging the gap between plan, build and operate with respect to new platforms. This includes interacting with all IS teams to coordinate project activities and support issues. This also includes communicating issues and status in the form of dashboards, briefings, and presentations.

- This role will provide operations planning leadership for the IS organization bridging the gap between plan, build and operate with respect to new platforms. This includes interacting with all IS teams to coordinate project activities and support issues. This also includes communicating issues and status in the form of dashboards, briefings, and presentations.

- This role will maintain inventory of all software and hardware versions use in the enterprise within a CMDB. This includes documenting current version in use, current version in General Availability and making sure licensing is accurate and up-to-date currently, annually and trued up.

- Overseeing the implementation of standard configuration(s) and best practices to meet the organizational high availability objectives for all the platforms the Production Support team supports.

- Defining and implementing standards deployments, patches, fixes for all platforms the Applications Services team supports.

- Mentoring staff members on professional development. Establishing Personal Development Plans, Performance Reviews, managing workload, defining and clarifying priorities, and providing technical direction on tasks.

- Making sure all key environments are monitored properly by Network Operations Center and trended properly by the Capacity Workgroup.

Keys to This Position:
1. Management: Seeking very strong Technical Management skills. This individual will lead a team of approximately 30 (½perm, ½ consultants- both on and offshore).

2. Technical: This individual will be responsible for 4 Technical Areas (1) Oracle DBA environment, (2) Middleware - Weblogic, Websphere, JMS security and messaging, etc. (3) Operational Planning and (4) HW/SW maintenance. The Oracle DBA area is most important in terms of the background of the candidate.

3. This position has both Production Support and Engineering responsibilities.

Required Skills and Competencies:
- 10+ years experience as a technical manager supporting global 24×7 support teams with distributed multi-server/multi-location environments.

- Previous experience managing a team of 30+ resources

- 4 year accredited degree

- Experience in leading, delegation and also having the technical expertise to get “hand-on” involved as/when the need arises.

- 10+ years experience as an Oracle Database Administrator supporting enterprise class Oracle database environments.

- Oracle RAC, Production 10 & 11G experience, PL/ SQL performance tuning

- Database internals — query processing, indexing, access methods, caching, transaction processing, replication, backup/restore, storage

- Fundamental understanding of Data Guard, Flashback (table / version query), Data Pump, ASM and OEM 10g

- Hands-on experience in environments with the following technologies:

- J2EE/Java, J2EE application servers (Weblogic, Apache/Tomcat, Oracle), Webserver (iplanet, Apache) and .NET (SharePoint/IIS) platforms

- Unix OS (Solaris/Linux) and Wintel fundamentals, clustering/High Availability (HA) and disaster recovery

- Java/JMS security and messaging (Websphere MQ, MQSI message broker and ActiveMQ)

- Document management (Documentum)

- High performance distributed computing on Grid/Cloud

- Virtualization (VMWare for Linux/Windows), data replication/abstraction solutions, Oracle/SQL databases, HA with Veritas foundation suite and Oracle RAC.

- Ability to function/lead autonomously in a collaborative culture with focus on business outcome(s), impact to the firm and client service orientation

- A personal style, commitment and communication ability that allows you to partner with IS peers and teams to work productively and efficiently.

- Strong delivery/operations leadership, motivation to take on and lead new initiatives and willingness to learn and grow self (in areas of technical and management skills)

- Good understanding of the financial services industry, business priorities/workflow and it’s associated IT infrastructure, system and application needs

- Prior experience with designing, staffing and operationalizing a Network Operations center (NOC) will be a plus

Contact Information:
Gary Wright - President - Wright Associates
Phone - (508) 761-6354
Email - replywrightassociates AT verizon DOT net
WEB Site - www.wrightassociates.org