Position: Technical Services Mgr
Location: San Jose, Ca area

Company:
Leading Retailers Choose DemandTec (San Mateo, Ca)

Whether you look at the Chain Store Age 100, the Supermarket News Top 75, the STORES Top 100, or the Deloitte Global Powers of Retailing list, more top food and hardline retailers rely on DemandTec solutions for price, promotion, and markdown than any other vendor. In fact, within the top 25 of the Chain Store Age 100, more retailers have chosen DemandTec than all of our competitors combined.
Food and Hardline retailers that have deployed DemandTec price, promotion, and markdown optimization solutions account for 40% of the revenue generated by the Chain Store Age Top 100. They include over 35,000 stores and a total of $621 billion in annual retail sales.

DemandTec’s Consumer-Centric Merchandising, Sales, and Marketing software helps retailers and consumer products manufacturers strategically plan, optimize, and execute pricing, promotion, and markdown programs based on a quantified understanding of consumer demand.  The software uses sophisticated analytical techniques to optimize price and promotion as a single system, taking into account the interdependencies between complementary and substitute products, trends in customer purchasing behavior and external market conditions.  Through DemandTec’s Deal Management solution retailers and vendors can electronically manage their trade promotion process.  DemandTec has implemented its solutions with some of the world’s leading retailers and has consistently demonstrated the ability to significantly increase sales turnover, unit volume and net profit.

Local Candidates Only
Technical Services Manager

Responsibilities:
As part of the Professional Services team, the Technical Services Manager is responsible for coordinating and managing all technical, system and data-related projects at DemandTec’s retail customers including:
- Facilitating the transfer of data to/from customer
- Ensuring the integrity of customer data
- Understanding how DemandTec systems will map into customer systems and processes
- Identifying new technical consulting opportunities

This Manager must be an experienced consulting professional who possesses a balance of analytical problem solving ability, proven management experience, strong interpersonal / communication skills and technical acumen.

Primary Responsibilities:
- Oversee the Technical Services retail team
- Serve as the lead technical resource on complex retail engagements
- Review the design of technology-based solutions for each customer
- Identify and implement opportunities to improve DemandTec’s level of customer service and reduce our cost-to-serve
- Work closely with customers and DemandTec teams to ensure timely completion of project milestones, build strong project team relationships, facilitate complete understanding of unique customer environments, and improve internal processes

Required Experience:
- Ability to learn quickly
- 4+ years of Technical Lead experience implementing applications with the ability to manage multiple projects simultaneously
- Demonstrated analytical and problem solving skills
- Strong knowledge of relational database environments and SQL queries
- Prior data integration, data warehouse, or ETL experience
- Ability to handle vast quantities of data and summarize meaningful insights
- Procedural programming skills with 2+ years of practical experience. (Familiarity with object oriented concepts/languages such as Java, c++, etc. a plus.)
- Ability to identify and resolve problems and to gather and analyze information skillfully to develop appropriate solutions
- Strong communication and interpersonal skills
- Fanatical attention to detail
- Demonstrated initiative in an unstructured environment
- Ability to prioritize and handle multiple tasks

Desired Experience:
- 2 - 5 years of technical professional services/customer implementation experience
- Retail systems experience (supply chain, POS, trade funds, etc.)
- Familiarity with Linux or UNIX operating system
- Familiarity with IBM DB2 and/or SQL Server a plus
- Willingness to travel up to 50% of the time

Contact:
We offer outstanding compensation/benefits package, with all employee receiving a bonus on top of their compensation.  We are setting the standard in both retail and consumer marketing.  Take advantage of this outstanding opportunity NOW!!! Please send your information to
herbnj AT gmail DOT com