The Company:
ShoreTel located in Sunnyvale, Ca is the fastest growing IP PBX company in the United States and the leader in customer satisfaction. The company has shipped its groundbreaking solutions since 1998 and continues to outpace the rapidly expanding IP telephony market with technological advances and sales that are doubling year over year. Recently ShoreTel was selected to the Fast 50. The Fast 50 award is the latest in a string of accolades and top rankings for ShoreTel. The company is expanding at twice the market rate, according to an independent study conducted by Infonetics. Similarly, Synergy Research reported ShoreTel leading the pack in growth from CY 2004 to CY 2005 with 90 percent growth. And in the latest enterprise VoIP user survey by Nemertes Research, ShoreTel bested every competitor in all nine categories: cost/value, technology, ease of implementation and troubleshooting, management tools, customer service, performance, solution experience, product features and channel partner expertise.

Role:
Technical Account Manager (Strong Tech skills in telecomm/networking critical)

Responsibility:
· 5 or more years experience in VoIP – A working knowledge of VoIP, related protocols, and standards Preferred.
· 5 or more years experience/knowledge of data Networking - Knowledge, understanding, and practical application of technologies, protocols, and related standards including layer 3 switching (OSI model), TCP/IP, Ethernet, LAN, WAN, and IP routers.
· 5 or more years experience and knowledge of Telephony protocols and interfaces, T1, E1, PRI, QSIG, and analog trunking.
· 5 Years required knowledge of Fundamentals – Knowledge, understanding, and practical application of basic computer systems including disk management, file systems, memory management and related concepts.

Your background should include experience in the high tech environment, preferably in the telecommunications industry. Experience working at companies such as Cisco, Nortel, Lucent, and Aspect or others providing services in the VOIP, PBX and data communications fields is considered to be a plus. Bachelor’s degree or related experience is required. Microsoft MCSE and/or CISCO certifications are considered a plus.

Work for a leader in the industry. Shoretel offers an outstanding package of competitive salary, lucrative bonus, as well as ISO stock options. Take advantage of this superb opportunity NOW!!! Please send your information to hdeitz@shoretel.com