Position: Resident Storage Admin

Location: Houston Area

- Data ONTAP and firmware upgrades and recommendations
- DFM installation and upgrades
- Filer monitoring using DFM
- Proficiently Utilize All NetApp SW for Storage Management
- Onsite diagnostics
- Technical Support Center coordination
- Test planning and execution
- Provide assistance with the NetApp NOW site, and advice on how to
best use the site
- Report on process and product maintenance
- Regularly analyze AutoSupport diagnostic data
- Perform case trend analysis
- Analyze software patches and field alerts, and advise Customer as
to the appropriate next steps
- Assist with disaster recovery planning, data archiving planning,
and data migration planning
- Analyzes Customer needs and recommend additional products and
services to meet these needs
- Document NetApp storage environment
- Participate in regularly scheduled reviews with Customer
- Provide onsite coordination for Filer installations
- Provide onsite coordination for Hardware upgrades and additions
- Provide onsite coordination for replacement of hardware
- Provide Case Management coordination
- Provide Offsite service and repair coordination

Please submit anyone that is interested to
Elaine.Fat AT HeritageGlobalSolutions DOT com.
Jeff Estep
Heritage Global Solutions
“Experience Counts”
Office-949 218 9902
Cell-818 469 5950
Fax-949 606 9925
American Indian/Service Disabled Veteran Owned
GSA Schedule 70- GS-35F-0049V