Position: Project Manager / Business Analyst
Location: San Jose, CA

Details:
Project Manager/Business  Analyst

Job Description:
Project Manager/Business Analyst shall perform all duties hereunder in a
professional, ethical, and businesslike  manner.

Description  of Deliverables:
- Process re-engineering/management
- Identify issues and recommend, as well as drive solutions
- Design, develop and implement complex business applications in a web
environment

- Develop requirements documents that  communicate relevant project information
to both clients and technical staff,  create process flows and procedures, and
work with IS and business groups to  design and implement solutions

- Create system interfaces and bridges between existing systems and business
functions

- Create standalone user support  documentation and training
Following  is a desired skill level classification:
- Industry expert in skill/knowledge area
- Advanced in skill/knowledge area - teaches others
- Proficient in skill/knowledge area
- Learning skill/knowledge area / some experience
- Limited understanding of skill/knowledge area

Candidates’ desired skill level on the items outlined below must be  classified
accordingly.

Experience in managing corporate web  projects (Intranet/Extranet/Internet)
and/or involvement in setting up and  managing user interface standards is   a
definite ADVANTAGE.

Knowledge:
- Business process mapping: have used an industry standard  or proprietary
company structured process methodology to conduct business  process
reengineering including; leading process data gathering work sessions to
capture detailed process steps, capturing process metrics, determining tools and
systems used, documenting detailed cross functional current state process maps,
analyzing process to determine root cause process errors, failures or problems,
developing future state processes to capitalize on identified process
improvement opportunities & areas for risk management.

- Project Management: have managed or lead medium to large  projects
including responsibility and accountability for project goal and  objectives
determination, scope development, management and control, project  task and
timeline schedule creation through use of work breakdown structures and  logic
diagrams, determination of assumptions and constraints, risk,  communication,
training and resource planning. Individual should be proficient  enough to be
given responsibility to drive the initial creation of all of the  above project
management and provide support to the project manager where  required on day to
day project execution and control, however overall management  of project will
be the accountability of the client project  manager.

- IT: desirable that the individual has some experience in  network design
and or implementation, or has experience in implementation of ERP  or
CRMapplications, e.g., Siebel, PeopleSoft, SAP, Oracle etc. or have developed
functional requirements documentation for web-based applications.

- Contracts: desirable that the person has had experience  working with
contracts, i.e., creating individual services agreement documents,  amendments
to Statement of Work (SOWs), writing exhibits etc.

- Documentation: person needs to have experience in writing  functional
specifications document, use case document, etc.; created detailed  training
manuals, including step by step guidelines, FAQ’s, creating screen  shots,
determining escalation and work flow paths etc.

Change management (behavioral):have experience in using a structured  change
management model or working in/leading a project with significant  positive and
negative impact to multiple stakeholders.

Skills:
- Visio
- MS Project
- Internet: i.e., use of internet  applications and the internet for
research, document storage, communication etc.
- Mind Manager
Absolutely ideal would be for the person  to have experience in managing or
leading a track within an outsourcing project  or have worked in a BPO company
and/or to have worked on global projects with  multiple remote locations and
time zones.

At  the very minimum, candidate needs to be very proficient and comfortable with
conducting detailed process data collection interviews, mapping as is and to be
processes, creating training documentation and being a go to person for less
experienced analysts on the project.

Contact Information:
To apply for this position,
please email - pmteam AT jway DOT com.