Remedy Administrator – Boston or Marlborough, MA Area補救管理員波士頓或馬爾博羅,馬地區

Up to $100K DOE + Bonus + PS截至券商能源部+獎金+聚苯乙烯

Must be able to spend time working from both locations必須能夠花時間去工作,從兩個地點

Company:公司:
Large, successful, and growing Boston based Investment Management Firm – Great Company – Lots of Upside – Excellent Compensation Package – Bonus – Profit Sharing etc.大成功與日益增長的總部設在波士頓的投資管理公司--大公司--地段莫洛尼好的補償方案花紅-利潤分享等.

Position Responsibilities:職位職責:
This role will be part of the desktop support team responsible for architecting, deploying, supporting and training our users in the BMC Remedy applications suite.這種作用將部分桌面支持隊伍,負責架構,部署支持和培訓用戶bmc的補救應用套件. Initially, this will involve being the technical lead in the BMC Remedy implementation within the company.起初,這將涉及作為技術領先bmc的補救措施的實施公司. The person fulfilling this role will then transition to being the technical and administrative resource for day-to-day support of the product.人履行這一職責,然後將公司轉型為技術和行政資源的日常支持本產品.

Strong accountability, analytical, process, organizational and communication skills are a must in this role.強有力的問責性,分析,加工,組織能力和溝通技巧是必須在這方面的作用.

Detailed Responsibilities:具體職責:
- Engage in user, system and support requirements gathering and analysis to provide design and architectural recommendations as it relates to BMC Remedy applications-從事用戶系統支持需求的收集和分析,提供設計和建築設計的建議,因為它涉及到骨髓補救申請

- Scope and develop solutions, or engage a third party to develop applications based on requirements-適用範圍,並制定解決方案,或從事第三方開發的應用需求為基礎

- Installation and configuration of all BMC Remedy applications-安裝和配置所有的bmc補救申請

- Implement integrations to the BMC Remedy applications-實施以整合bmc的補救申請

- Configuration of BMC Remedy applications配置正向補救申請

- Customization of BMC Remedy applications定制正向補救申請

- Develop, organize and maintain standard operational procedures (including regular maintenance requirements) and workflow processes and procedures for BMC Remedy applications-開發,組織和維持標準作業程序(包括定期維修要求),工作流程和程序的bmc補救申請

- Perform regular maintenance duties to the BMC Remedy applications environment-進行定期保養職責bmc的補救方法的應用環境

- Create and maintain system and customization documentation for testing and validation of the BMC Remedy applications--創造和維護系統和定制文件測試和驗證bmc的補救申請

- Develop, publish and maintain statistical and management reports-開發,發布和維護的統計和管理報告

- Troubleshoot BMC Remedy applications issues.-故障補救bmc的應用問題. Work with the vendor, as necessary to resolve issues.工作,與供應商,由於需要解決的問題.

- Maintain relevant and current knowledge and be a leader, within assigned technical field

- Have the ability to prioritize work efforts and multi-task in a very fast-paced environment--有優先次序的能力,努力工作,多任務,在一個非常快節奏的環境

- Provide technical consultations as needed-提供技術諮詢需要

Required Skills and Competencies:所需技能和能力:
- Experience in business process, especially in the IT systems area-經驗,在業務過程中,特別是在資訊系統領域

- Project management experience-項目管理經驗

- Solid foundation implementing and supporting BMC Remedy applications-堅實的基礎實施和支持骨髓補救申請

- Ability to work independently without intensive oversight - Must be a go-getter and take initiative on a regular basis finding ways to avoid problems proactively rather than just fixing them after the fact)-有能力獨立工作,無密集監督必須是一個野心家,並採取主動定期如何避免這些問題,主動而不是只固定後,其中一點)

- Initiative and ability to research problems independently, finding root cause主動和能力,研究問題的能力,找到根源

- Emphasis on sharing of knowledge through good communications, peer training and written documentation注重知識共享,通過良好的溝通,同儕訓練和書面文件

- Strong inter-personal skills強的人際技巧

- Positive customer service and team attitude (helping others when required)-積極的客戶服務和團隊態度(幫助他人時需要)

- Focused on quality - Organized - Committed to continual improvement-重點放在提高質量有組織致力於不斷改善

Preferred Skill:推薦技能:
- Project management experience (on documentation projects)-項目管理經驗(項目文件)

- Knowledge of ITIL and other IT Best Practices frameworks (ideally, Foundations-certified) (also good: Six Sigma, CMMI, other methodologies)-知識itil及其他資訊的最佳做法框架(理想,基金會認證)(也很好:六西格瑪,cmmi的其他方法)

- Experience with ITIL best practices-經驗與itil最佳做法

- Experience with Remedy software products (also good: software in the same general class and category, as concepts will be familiar)-經驗與補救的軟件產品(也很好:軟件,在相同的一般分類和類別,由於觀念,將熟悉)

- Experience with Incident, Problem, Change, Configuration and Asset Management-經驗與事件,問題,變更,配置和資產管理

- A four-year undergraduate degree--四年制本科學位

Keys to this position:鑰匙這個位置:
- Solid foundation implementing and supporting BMC Remedy applications-堅實的基礎實施和支持骨髓補救申請

- Project management experience-項目管理經驗

- This is a senior level individual that is hands on, can set direction, and provide the vision needed to integrate Remedy enterprise wide.--這是一個高層個人手中的是,可以設定的方向,以及提供視覺需要補救整合企業範圍.

Compensation:賠償:
Compensation Package - Very Competitive Base Salary + Profit Sharing + Bonus - Comprehensive Benefits Package補償方案-極具競爭力底薪+分紅+獎金-綜合福利

No Sponsorship Available – US Based Applicants Only - Relocation Available沒有贊助不詳-總部設在美國的申請人只提供搬遷

Contact Information:聯絡信息:
Gary Wright加里賴特
President – Wright Associates總統賴特同夥
Phone - (508) 761-6354電話:(508)761-6354
Email - garywright@prodigy.net電子郵件garywright@prodigy.net

Posted by mandira帖子短距